Terms of Use
Last Updated: November 2, 2026
These Terms of Use govern access to the vionarav website. Purchases are also covered by our Terms of Purchase.
Website operator
vionarav is operated by Qingdao Zhiyuan Mingjin Trading Co., Ltd.
Business address: 3rd Floor, No. 476, Yingfang Village, Jiulong Subdistrict, Jiaozhou City, Qingdao, Shandong Province, China
Email: service@vionarav.com
Telephone: +86 532 8527 9600
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.
Permitted activity
You may browse products, review information, place lawful orders, and contact support.
Do not use the website for fraud, impersonation, malicious software, unauthorized access, unlawful data collection, or interference with security.
Purchasers must have legal capacity to enter into a transaction.
Website content
We take reasonable steps to keep product information accurate. Descriptions, availability, and prices may be corrected when necessary.
Changes affecting an existing purchase are handled under the Terms of Purchase and applicable law. Updating a page does not remove rights concerning the description given when an order was placed.
Product guidance
General installation or use information does not replace the instructions for a particular model.
Examples of connected features do not mean that every product includes those features. Review the relevant listing for actual functions and requirements.
Nothing on the website should be interpreted as a guarantee of uninterrupted monitoring, emergency response, or prevention of crime.
Intellectual property
Website text, photographs, branding, graphics, and other materials may be protected by rights belonging to us or other rights holders.
You may use the website for personal shopping and other legally permitted purposes. Commercial reproduction or distribution requires appropriate permission unless the law permits otherwise.
Third-party names and materials remain subject to their owners’ rights.
Reviews and submitted materials
Submit only material you are entitled to share. Reviews should reflect an actual experience and must not contain unlawful, misleading, abusive, or infringing content.
Do not upload private recordings, identifiable visitors, account credentials, or another person’s confidential information without a lawful basis and any required permission.
Submitting a review for publication permits us to display it for that purpose, subject to applicable law. Ownership is not transferred to us.
We may moderate submissions for legitimate reasons but will not knowingly change a review to misrepresent the reviewer’s experience.
Account security
Where accounts are available, keep information accurate and protect login credentials. Notify us if you suspect unauthorized access.
We may take proportionate action to address security threats or unlawful conduct. Such measures do not remove valid rights concerning an existing order.
Third-party services
Payment services, delivery providers, companion apps, and linked websites may have separate terms and privacy practices.
A link does not automatically imply endorsement. Using an external provider does not remove responsibilities we retain under applicable law.
Privacy
Our Privacy Policy explains store-related information handling.
Visiting the website does not itself provide consent to optional tracking or other processing requiring separate consent.
Availability and liability
Maintenance, technical faults, and security incidents may interrupt access. We take reasonable steps to operate the website but cannot promise uninterrupted availability.
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or another responsibility that cannot lawfully be excluded. Mandatory consumer protections remain unaffected.
Applicable law and changes
These terms are governed by the laws of the People’s Republic of China, subject to applicable conflict-of-law rules and mandatory local protections.
You retain the right to bring claims before competent courts where provided by mandatory law.
Updates will be published with a revised date. Additional notice or agreement will be provided where legally required.
Questions about website use may be sent to service@vionarav.com.